Terms and service

Last Updated June 2017


1. General

By accessing the SocialEmpire website and engaging in SocialEmpire’s products and services you agree that you have fully read, understand, agree and are bound by the these Terms and Conditions, a link to which is available from every page of theSocialEmpire website.

This is the most recent Terms of Service agreement as of 1/6/2017. SocialEmpire reserves the right to change these terms and conditions from time to time without notice. Any further changes modify and replace all former agreements. IF YOU DO NOT ACCEPT ALL OF SOCIALEMPIRE’S TERMS OF SERVICE PLEASE DO NOT REACH OUT OR ENGAGE IN ANY OF OUR PRODUCTS OR SERVICES.

2. Service

SocialEmpire’s products and services are to be used for promotional purposes only. We do not guarantee that your new followers, fans or subscribers will engage with your account in any way beyond the service explicitly purchased. You agree and understand that you are bound by the Terms of Service of the social network in which you are requesting our marketing services.

3. Payment

You agree that upon purchasing a product or service from SocialEmpire:

1. You understand what you are purchasing.

2. You have authorization to use the credit card, debit card, PayPal account or any other payment source used to make the purchase.

3. You will not chargeback, dispute, reverse any payment until after discussing the situation with our support team.

SocialEmpire is in no way affiliated with any of the companies or social networks in which we provide marketing services for. This includes but is not limited to: Instagram, YouTube and SoundCloud. You will in no way copy any code or content on SocialEmpire’s website without written consent from aSocialEmpire representative.

5. Liabilities

Under no circumstance shall SocialEmpire be responsible for any damages, liabilities, or losses, whether sounding in contract, tort, or otherwise, arising out of your use of SocialEmpire or the services. You understand and acknowledge that your use of the services is at your own risk.

6. Retention Guarantee

SocialEmpire offers a Limited Retention Guarantee / Warranty with some of their services. If a customer uses one of SocialEmpire Services and then loses followers, likes, views and/or plays acquired by SocialEmpire, may be able to re-deliver followers, likes, views and/or plays at no cost. 

Our auto refill service (Instagram Followers) is available for the next 45 days after your order purchase. If you are into your first 45 days, you will be able to request an auto refill. If you are out of these 45 days after your purchase, we will not be able to auto refill your followers.

Instagram Likes — Lifetime Retention Guarantee


Instagram Views — Lifetime Retention Guarantee


YouTube Views — Lifetime Retention Guarantee


YouTube Subscribers — Lifetime Retention Guarantee


SoundCloud Plays — Lifetime Retention Guarantee


SoundCloud Likes, Reposts & Comments — Lifetime Retention Guarantee


SoundCloud Followers — 365 Day Retention Guarantee


Neo Marketing Solutions, S.L.U. (B67211706)
Montjuic, 46 (Sant Andreu de la Barca)
08740. Barcelona, Spain